β€œThe app keeps getting rejected.”

Justworks acquired Hours (formerly Boomr), an hourly time-tracking platform, in 2020. The Hours team in the process of becoming a more seamless experience within the Justworks platform.

App Store Requirement

β€œAs a reminder, apps that support account creation must let users initiate deletion of their account within the app starting June 30, 2022, as described in App Store Review Guideline 5.1.1(v).”

developer.apple.com

Remove create account

Because administrators control the addition and deletion of accounts, not the employee, the Hours app needed to remove the ability to create accounts entirely.

Audit

  • Cataloging how the login and create account workflows are currently working.

  • Notating what needs to be updated or changed to reach compliance with the App Store.

  • We took this opportunity to improve the user experience by clarifying copy and increasing visibility of the correct path to take.

Proposed workflow

Low-fidelity application map to facilitate conversations with developers.

App Store Approval

Approved implementation